LOW FELL CASE STUDY
An annual service that uncovered a serious safety issue.
Severe corrosion within an ageing boiler meant the appliance had to be classified as Immediately Dangerous. Following a clear discussion with the customer, it was replaced with a modern A-rated boiler.
Tell Billy about the job
THE SERVICE VISIT
Routine servicing.
An essential finding.
Atlas Gas attended a home in Low Fell for its annual boiler service. During the inspection, the older appliance was found to be in a very poor state of repair. The combustion chamber had suffered severe corrosion and the boiler could not remain in use.
- Location
- Low Fell, Gateshead
- Initial visit
- Annual boiler service
- Finding
- Severely corroded combustion chamber
- Classification
- Immediately Dangerous
- Outcome
- Modern A-rated replacement boiler
The new boiler provides a safer, more efficient and dependable heating solution for the home.
CLEAR ADVICE
Safety first.
Options clearly explained.
The findings were explained to the customer along with the available options. After discussing the next steps, the old inefficient appliance was removed and replaced with a modern A-rated boiler.
This case demonstrates why annual servicing is more than a routine check. A professional inspection can reveal serious deterioration that may not otherwise be visible to the homeowner.
Is your boiler due its annual service?
Boiler servicing starts from £70. Arrange a convenient appointment with Atlas Gas.
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