ATLAS ADVICE

Useful answers before you book.

Straightforward guidance based on the questions North East homeowners and landlords regularly ask.

Boiler fault finder

Choose what the boiler is doing and get a safe list of details to send Billy.

Watch practical heating and tool videos from Atlas Gas on Instagram.

Ask Atlas Gas to contact you nearer your next service month.

HEATING GUIDES

Understand the common causes, the safe checks a homeowner can make and when an engineer is required.

See what a considered annual service covers and why it is more than a quick visual check.

Consider age, repair history, safety, parts availability and whole-system condition before deciding.

Cold spots can point to balancing, valve, circulation or system-water problems—not just trapped air.

A plain-English explanation of this gas-safety classification and what should happen next.

The renewal timetable, access planning and appliance information landlords should organise.